Privacy Policy

Last updated: 27 August 2026

A C Electrical Installation and Testing Services Ltd, trading as A C Electrical, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, request a quotation or use our electrical services.

Information We Collect

We may collect personal information that you provide to us when you contact A C Electrical by telephone, email, WhatsApp, Facebook or through other methods of communication.

This may include:

 

    • Your name

    • Address

    • Telephone number

    • Email address

    • Property or site address

    • Details relating to an enquiry, quotation or electrical work

    • Information required to prepare invoices, quotations, reports or electrical certification

Our website does not currently provide customer accounts or allow visitors to post public comments.

How We Use Your Information

We may use your information to:

 

    • Respond to enquiries

    • Arrange appointments

    • Provide quotations and estimates

    • Carry out electrical work and inspections

    • Produce electrical certificates and reports

    • Issue invoices and maintain business records

    • Communicate with you regarding work we are carrying out or have previously completed

    • Meet our legal, regulatory and insurance obligations

We only collect and use personal information where we have a legitimate business reason, where it is necessary to provide our services, where we are required to do so by law, or where you have given your consent.

Website Analytics

We may use website analytics services, including Google Analytics, to help us understand how visitors find and use our website.

Analytics information may include details such as pages visited, approximate location, device and browser information, and how visitors interact with the website.

Where required, analytics cookies will only be used in accordance with your cookie preferences.

Cookies

Our website may use cookies and similar technologies that are necessary for the website to function correctly and, where enabled, to help us understand website usage.

Some third-party services or embedded content may also set cookies.

You can control or delete cookies through your browser settings. Where a cookie consent system is provided on our website, you can also use this to manage your preferences.

Links and Third-Party Services

Our website may contain links to third-party websites or services, including Google, Facebook and WhatsApp.

If you follow a link to another website or service, their own privacy policies and terms will apply. A C Electrical is not responsible for the privacy practices of third-party websites.

Who We Share Information With

We do not sell or rent your personal information.

Where necessary, information may be shared with trusted organisations or service providers that assist us in operating our business, providing electrical services or meeting our legal and regulatory obligations.

This may include our website and email providers, accountants, certification or competent person scheme providers and other professional service providers.

Information may also be disclosed where we are legally required to do so.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting, certification, warranty and insurance requirements.

Some records relating to electrical work, certificates, quotations and invoices may therefore need to be retained for several years.

How We Protect Your Information

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Access to personal and business information is limited to those who reasonably require it to carry out their work or provide services to A C Electrical.

Your Data Protection Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

 

    • Request a copy of the personal information we hold about you

    • Ask us to correct inaccurate or incomplete information

    • Ask us to delete your personal information in certain circumstances

    • Ask us to restrict the way we use your information

    • Object to certain uses of your personal information

    • Withdraw consent where we rely on consent to process your information

These rights may be subject to legal requirements that require us to retain certain records.

Contact Us

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:

A C Electrical Installation and Testing Services Ltd
Trading as A C Electrical

Email: craig@acelectrical.pro

Website: acelectrical.pro

Complaints

If you are unhappy with how your personal information has been handled, please contact us first so that we can try to resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be published on this page.

© A C Electrical 2026 | NAPIT Registered 15350 | Privacy Policy

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